Group Process Facilitation / Board Retreats

BayBank — (now Bank of America) We facilitated an intervention to give the senior management team a better understanding of pending organizational changes. We continued to investigate their thoughts about succession planning and task delegation. The result was an improved understanding about "turf" battles and group dynamics.

International Society for Performance Improvement — We delivered a staff-building program which addressed their concerns about teams, leadership, improved communication and change. This program was also shared with the membership at large, resulting in adoption of these program initiatives with clients such as United Airlines and IBM.