Welcome to Pinnacle Performance Improvement Worldwide Consulting, Wayland, MA

Managing and Supervising Effectively

Series: Essential Management Skills

Course: What Every Manager Needs to Know

Take charge of your daily responsibilities with the confidence and knowledge of an experienced pro!

Were you promoted into management without ever having had the time and training to master the necessary skills? Have you been working without the basic tools in the key functional areas that are the reality of your day-to-day job as a manager? At this seminar, you will gain a “big picture” understanding of your role within your organization and learn how to build and manage a highly functioning unit. You will cover the management role from soup to nuts as you focus on: time management…project management…human resources…budgeting and basic finance…and leadership skills.

Who Should Attend
This seminar is designed for managers with fewer than five years of experience who want to gain foundational tools of “nuts and bolts” management.

How Participants Will Benefit

  • Understand the real work of the manager—integrating people and activities
  • Become a more effective and efficient manager by utilizing effective time management techniques
  • Track work activities, implement project processes and successfully manage projects across your organization
  • Build and maintain the right employee talent base
  • Improve budgeting competence and manage operational costs
  • Identify and solve problems through proactive leadership


What We Will Cover

  • Are you a manager or an administrator?
  • How to evaluate and determine competencies in your unit
  • How to find time, set priorities and make decisions
  • Familiarize yourself with project management tools and project processes
  • How to write a job description and how to put the right person in the right job
  • Forecast future expenditures, develop cost analysis and practice presenting financial data
  • Key leadership skills

 

What Every Manager Needs to Know

Day One: Getting A “Handle” On Managing Effectively

The Manager’s Reality

  • Gain a Better Understanding of What Managers Really Do
  • Distinguish between Management and Administration, and Focus Your Efforts on Management Activities
  • Identify at Least Two Management Issues You Wish to Address
  • Make an Action Plan for Learning


Managing Time

  • Understand the Value of Your Time
  • Set Priorities to Support Your Organizational Goals
  • Choose Between Competing Priorities
  • Handle Nonessential or Nonvalid Tasks
  • Learn Nine Techniques for Handling Activities
  • Gain More Control Over How You Use Time By Implementing Six Key Steps


Managing Projects

  • Differentiate Between a Project and Ongoing Responsibilities
  • Understand the Basic Terminology for Project Management
  • Use a Four-Step Process to Better Manage Your Projects
  • Select the Appropriate Project Management Tools to Support Your Efforts
  • Appropriately Use Project Management Processes in Your Work

Day Two: Managing Budgets and People

Introduction to the Budgeting Process

  • Understand the Purpose of an Organizational Budget
  • Recognize Basic Business Financials
  • Identify the Various Use Different Budgeting Processes
  • Distinguish Between Direct and Indirect Costs
  • Develop Ways to Estimate (Project) Costs
  • Analyze a Budget
  • Use Your Budget to Forecast Future Opportunities
  • Get Your Budget Approved

HR 101—It’s All About People

  • Develop an Organizational Performance Management Plan
  • Write a Job Description
  • Hire the Right Person for the Job Through Effective Interviewing
  • Define Your Expectations By Creating SMART Goals
  • Provide Effective Feedback Regarding Performance and Developmental Opportunities

Day Three: Leading Yourself and Your Team 

The Manager and the Team

  • Distinguish a Work Group from a Work Team
  • Identify the Key Competencies Needed By Effective Team Members
  • Recognize and Develop the Competencies of Your Team
  • Encourage Value-added Teaming to Foster Organizational Success

Preparing to Lead

  • Identify the Attributes of Effective Leaders
  • Recognize the Individual and Situational Variables Surrounding Leadership
  • Use Appropriate Leader Attributes for Effective Leadership
  • Understand Why People Would or Should Follow You
  • Determine What It Takes to Take the Lead and Make a Plan for Improvement

The Manager’s Reality Plan

  • Reflect on the Tools You’ve Learned Over the Past Three Days to Manage and Lead Your Team
  • Consider the Lessons from Devon’s Experiences and Apply These Lessons in Your Workplace
  • Describe Your Successes and Opportunities in Your Role
  • Develop a Personal Action Plan

Tuesday, Wednesday & Thursday,
July 24-25-26, 2007,
Westin Hotel, Chicago, Illinois

Registration Fee: $750

 

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