Managing and Supervising Effectively

Series: Enhancement Skills

Course: The One Minute Manager®: Goal-Setting, Recognition and Redirection

The best-selling management classic—in a hands-on, action-packed seminar!
Experience this perenially popular, internationally proven approach to effective management that's more relevant today than ever before.  You'll master a fast, simple strategy that helps you find the strengths in your people and bring out their full potential—to achieve much more with far less time and resources.

Who Should Attend

Managers with three years or less of management experience who want to better manage people, time and resources. Also more experienced managers interested in refreshing their managerial skills.

How You Will Benefit

• Discover a faster way to improve morale, productivity and job satisfaction—for you and your team
• Be able to focus on your direct reports’ behavior, not their personality
• Use effective reward strategies to better motivate employees and others to sustain winning behaviors
• Create a thriving, people-oriented environment where superior results are the norm
• Provide quick, effective redirection for both new and seasoned employees
• Effectively measure performance to help people stay on track and maximize their potential
• Make your business grow while better managing people, time and resources

What We Will Cover

• One-minute goal-setting: set, review, clarify and agree on goals
• One-minute praising and recognition: how and when it's most effective, plus setting expectations
• One-minute redirection and reprimand: why it may be necessary; how to deliver it
• The four vital elements that create management success in today's business climate
• SMART goals and why they are so crucial to a manager's success
• Identifying your management challenge and reviewing your commitment to your two top goals
• Putting it all together: The One Minute Manager Game
• Case studies and role play exercises that you'll relate to your own company

The One Minute Manager®: Goal-Setting, Recognition and Redirection

Learning Objectives

• Identify Current Management Challenges and Examine Best Practice Management Behavior
• Write an Effective One Minute Goal
• Deliver an Effective One Minute Praising
• Give an Effective One Minute Redirection
• Give an Effective One Minute Reprimand
• Use One Minute Skills to Make an Impact on Current Job-Related Goals, Objectives, and Challenges

Introduction

• Examine the Behaviors of Great Managers and the Impact of Their Behavior
• Identify and Respond to the Barriers to Effective Manager and Team Member Relations in Your Organization That Lie Within Your Sphere of Influence
• Begin to Reconsider Your Current Management Practices

One Minute Goal Setting

• Examine the Challenges to Goal Setting in the Workplace
• Differentiate Between Key Responsibility Areas, Goals, and Actions
• Write an Effective One Minute Goal
• Apply the Use of Goals to Overcome Workplace Performance-Related Challenges

One Minute Praising

• Examine How Praise Is Used in Your Sphere of Influence and Your Organization
• Identify the Benefits and Challenges in Relation to the Use of Praise
• Deliver an Effective One Minute Praising
• Incorporate Environmental Considerations into Your Use of Praise in the Workplace
• Apply the Use of Praise to Overcome Workplace Performance-Related Challenges

One Minute Reprimanding and Redirection

• Differentiate Between Redirection and Reprimanding
• Deliver an Effective One Minute Redirection and One Minute Reprimand
• Incorporate Environmental Considerations into Your Use of Redirection and Reprimanding in the Workplace
• Apply the Use of Redirection and Reprimand to Overcome Workplace Performance-Related Challenges

Becoming a One Minute Manager

• Use the Three Skills of a One Minute Manager
• Develop an Action Plan in Order to Apply One Minute Manager Skills to Overcome Performance-Related Challenges in the Workplace

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